- Clients Connolly Healthcare

Connolly Healthcare issues client satisfaction surveys to help identify areas of strength and areas for improvement. The survey measures changes in satisfaction over time in an effort to monitor and continually improve Connolly's service and product offering. The most recent independent survey was sent in 2007 to all Connolly clients, spanning all Connolly markets.

The survey produced overwhelmingly positive results that exceeded the prior survey.

Here are some of the highlights:

Connolly once again achieved an extremely high overall satisfaction level of 97%

The percentage of respondents who indicated they were "very satisfied" actually increased 16 percentage points versus the previous survey

96% of respondents would recommend Connolly to others

95% of respondents said that if they had to select a recovery audit firm again, they would choose Connolly

Ratings for all areas of our service, such as people, sales process, audit process, audit results, reporting, and value-added services, scored over 90% satisfaction

Read the client satisfaction press release